Roadside Assistance Cover in your Car Insurance Plan is an add-on cover and acts as your most trusted ally when the vehicle breaks down. In other words, Roadside Assistance Coverage means a professional technician comes to your rescue when your car breaks down in the middle of the journey leaving you stranded. If you have Emergency Road Service coverage, and your vehicle breaks down or becomes disabled, we'll pay for reasonable, emergency services, including: Mechanical labor at the breakdown site (up to one hour). Towing to the nearest repair location if the covered vehicle is not drivable